Receive Care

How it works

Support worker explained.

Insurance

Learn about the insurance coverage for workers.

Support workers guide

A guide for support workers to help them get started.

Whats CareVicinityPRO?

Helping organise care for loved ones.

Partner with us

Book a time to chat with our friendly team.

Pricing

About Us

Learn more about CareVicinity.

Insights

Helpful stories and practical advice to empower independent living.

Incidents/ Complaints

Help us manage and resolve incidents to improve care outcomes.

Contact Us

Get in touch with the team.

Trust & Safety

Understand how we protect users and maintain a safe experience.

FAQ

Frequently asked questions about CareVicinity.

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Report an Incident or Complaint

Please fill out the form below to report an incident or submit a complaint.

Personal Information
Australia+61
Report Type

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Phone

1300 905 424 – Monday to Friday, 8:30am to 5pm AEST (Brisbane)

Report an Incident

To report an incident, please fill out ourIncidents form.

National Relay Service

If you are deaf, or have a hearing or speech impairment call us using theNational Relay Service.

Email

For general enquiries please email:hello@carevicinity.com.au.