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Frequently asked questions about CareVicinity.
CareVicinity offers insurance coverage to support workers on all approved services, booked and invoiced through the platform. This helps support workers and clients alike stay supported during their engagements on CareVicinity.

Covers the Insured, for certain accidental injuries. This policy does not cover claims that may arise as a result of sickness or illness.
Covers the Insured, for certain amounts for which they become legally liable to pay as compensation, arising out of Personal Injury, Property Damage, or Advertising Liability.
Covers certain losses arising from a Claim, first made against the Insured, in respect of, Malpractice committed or alleged to have been committed and Civil Liability incurred.
CareVicinity has arranged insurance coverage through Marsh Advantage Insurance Pty Ltd Services.
Coverage is automatically extended to support workers who are providing approved services, which are booked and invoiced through the platform.
Certificates of currency, policy wording, and claim request forms are made available to support workers through their CareVicinity accounts.
Claim request forms can be submitted through support workers' CareVicinity accounts and will be managed by Marsh Advantage Insurance Pty Ltd Services.
CareVicinity has arranged insurance coverage through Marsh Advantage Insurance Pty Ltd Services.
Coverage is automatically extended to support workers who are providing approved services, which are booked and invoiced through the platform.
Certificates of currency, policy wording, and claim request forms are made available to support workers through their CareVicinity accounts.
Claim request forms can be submitted through support workers' CareVicinity accounts and will be managed by Marsh Advantage Insurance Pty Ltd Services.
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