Pricing and fees

Pricing Explained

CareVicinity offers a simple and transparent fee structure, benefiting both support workers and care recipients.

support workers

Support Workers

For support workers, you set your own hourly rates, giving you control over your earnings. CareVicinity charges a 12% platform fee, which covers essential features like insurance, giving you peace of mind while you work.

clients

Clients

For clients, the 12% fee is included in the total service cost, ensuring you receive high-quality care from insured, independent workers. This fee supports the platform’s operation, making it easy to connect with qualified care workers while ensuring everyone is protected and supported.

Hourly rates

CareVicinity offers a simple and transparent fee structure, benefiting both support workers and care recipients.

Take home rate

Support workers apply with their desired "take-home rate," which is their pocketed pay and excludes GST.

Fee-inclusive rate

The "Inclusive rate" is the worker's take-home pay plus a 12% CareVicinity platform fee. This rate, shown to the care recipient, is reflected in the final invoice.

Platform fee

The CareVicinity platform fee is calculated as a 12% charge on each hour of support.

How CareVicinity fees work

  • In this example, the care recipient and support worker agree on a support worker’s “take home rate” of $50.00.

  • The CareVicinity platform fee is added on – meaning the care recipient’s final charge is $56.60.

  • This platform fee (including GST) comes to a total of $6.60.

Read more on GST