Learn more about CareVicinity.
Helpful stories and practical advice to empower independent living.
Help us manage and resolve incidents to improve care outcomes.
Get in touch with the team.
Understand how we protect users and maintain a safe experience.
Frequently asked questions about CareVicinity.
CareVicinity Pro is our dedicated coordination suite, built by coordinators, for coordinators, designed specifically for professionals managing care at scale, giving you the tools, structure, and visibility to deliver exceptional care outcomes seamlessly.
Personalised onboarding with our dedicated client success staff, to get you off on the right foot.
Post Jobs for all of your clients in just a few clicks, have multiple jobs you want to post at once? Let us know, we'll take care of that for you.
Chat with applicants across jobs in our filterable inbox. Confirm rates, hours, and responsibilities in a clear, simple agreement.
Workers log their shifts, and any that match your agreement are auto approved, meaning less admin and faster pay for workers.
Payments are automatically arranged with the clients funding provider, no more following up on invoices for suppliers.
Stay ahead of the admin with automated compliance checks and incident reporting. View all client details in filterable table views, for seamless care at scale.
Our dedicated client support team are there for your every CareVicinity need, we're here to ensure, every job finds a suitable worker.
Built by experienced coordinators, CareVicinity simplifies support at scale, making it easier to manage clients and deliver consistent, reliable care.
Instantly filter workers, jobs, clients or your inbox by key variables to always find what you're looking for. Bulk export relevant data.
Protect your clients with our robust incident reporting scheme. View, download and share incidents with funding providers.
Every worker is verified with a police check and references. To give you extra peace of mind, workers are also covered by our suite of insurance on all approved shifts.
CareVicinity will partner with your clients chosen funding provider to ensure payments are taken care of without you lifting a finger.
Access a wide range of qualified, diverse and pre-vetted workers, there's someone suitable for every one of your clients support needs.
With CareVicinity, there are no fixed rates, you can connect with support workers and negotiate pricing, to find support that suits your clients' budgets.
With our competitive 12.5% platform fee, charged to the worker, your clients funding goes further, there's no hidden costs or surprises.
Our dedicated client support team are there for your every CareVicinity need, we're here to ensure, every job finds a suitable worker.
Built by experienced coordinators, CareVicinity simplifies support at scale, making it easier to manage clients and deliver consistent, reliable care.
Instantly filter workers, jobs, clients or your inbox by key variables to always find what you're looking for. Bulk export relevant data.
Protect your clients with our robust incident reporting scheme. View, download and share incidents with funding providers.
Every worker is verified with a police check and references. To give you extra peace of mind, workers are also covered by our suite of insurance on all approved shifts.
CareVicinity will partner with your clients chosen funding provider to ensure payments are taken care of without you lifting a finger.
Access a wide range of qualified, diverse and pre-vetted workers, there's someone suitable for every one of your clients support needs.
With CareVicinity, there are no fixed rates, you can connect with support workers and negotiate pricing, to find support that suits your clients' budgets.
With our competitive 12.5% platform fee, charged to the worker, your clients funding goes further, there's no hidden costs or surprises.
Our dedicated client support team are there for your every CareVicinity need, we're here to ensure, every job finds a suitable worker.
Built by experienced coordinators, CareVicinity simplifies support at scale, making it easier to manage clients and deliver consistent, reliable care.
Instantly filter workers, jobs, clients or your inbox by key variables to always find what you're looking for. Bulk export relevant data.
Protect your clients with our robust incident reporting scheme. View, download and share incidents with funding providers.
Every worker is verified with a police check and references. To give you extra peace of mind, workers are also covered by our suite of insurance on all approved shifts.
CareVicinity will partner with your clients chosen funding provider to ensure payments are taken care of without you lifting a finger.
Access a wide range of qualified, diverse and pre-vetted workers, there's someone suitable for every one of your clients support needs.
With CareVicinity, there are no fixed rates, you can connect with support workers and negotiate pricing, to find support that suits your clients' budgets.
With our competitive 12.5% platform fee, charged to the worker, your clients funding goes further, there's no hidden costs or surprises.
Cleaning, in-home respite, social support, transport, meal prep, shopping and personal admin.
Gardening, window/gutter cleaning, Hedges, Handyman services
Medication management, showering and toileting, manual transfers and eating assistance.
Wound care, catheter care and medical assessments
Occupational therapy, psychology, physiotherapy, podiatry dietetics and speech pathology
Use powerful table views and filters to organise clients, workers, shifts, and jobs, making it easy to coordinate care efficiently and at scale.
