Step 1
Tell us what you need
Post a job, sharing a little about the care you're looking for and your preferences.
Receive care, your way
How CareVicinity Works
CareVicinity helps you connect with trusted support workers so you can get the care you need, your way. Whether you, or a loved one, are looking for help at home through NDIS, Support at Home, DVA or private funding. We make it easier to choose who supports you, when they visit and what works best for your care needs.
No Two Care Journeys Are the Same
Find the Right Support for You
From everyday help around the home to clinical care, CareVicinity support workers cover a wide range of services. Explore the categories below to see what's possible.
Care category
Daily Living
Help with everyday tasks so you can live independently and stay connected.
What's included
- Cleaning
- In-home respite
- Social support
- Companionship
- Transport to appointments
- Meal prep
- Shopping
- Personal admin
Simple, Transparent and Personalised Care
Your Care Journey, Step by Step
Step 2
Connect with support
Browse local support worker profiles, review applications, and negotiate rates to find someone who feels like the right fit.
Step 3
Agree on the details
Once you've found your fit, confirm rates and responsibilities in a simple agreement, making sure everyone is comfortable.
Step 4
Receive care
Receive quality, personalised care with peace of mind, knowing your support workers are backed by our insurance on all approved shifts.
Step 5
Manage your care with ease
Track your support schedule, approve shifts, and view invoices with ease, while we take care of payments with your chosen funding.
Choice. Value. Connection.
Why Choose CareVicinity
Verified and trusted support workers
Every support worker is verified with a police check and references. For extra peace of mind, support workers are also covered by our suite of insurance on all approved shifts.
Easily use your funding
CareVicinity partners with your chosen funding provider to ensure your payments are taken care of without you lifting a finger.
A dedicated success team
Our dedicated success team is here to help, every step of the way, so every care seeker finds a support worker who truly fits their needs and values.
Diverse, qualified support workers
Access a wide range of qualified, diverse and pre-vetted support workers. There's someone suitable for every support need. Your care, your choice.
Negotiable rates
With CareVicinity there are no fixed rates. Connect with support workers to negotiate pricing that suits your budget.
Transparent pricing
With our competitive 12.5% platform fee, charged to the support worker, your funding goes further. No hidden costs or surprises.
Use your funding, your way
Funding we work with
CareVicinity works with a range of funding types so you can use the support you're entitled to.
NDIS
National Disability Insurance Scheme
Support at Home
My Aged Care
DVA
Department of Veterans' Affairs
Private funding
Self-funded
Find Your Perfect Match
Browse local support workers, filtering from qualifications and experience to languages, availability and gender, to find your perfect match.
