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Frequently asked questions about CareVicinity.
CareVicinity helps you connect with trusted support workers so you can get the care you need, your way. Whether you, or a loved one are looking for help at home through NDIS, aged care, DVA or private funding we make it easier to choose who supports you, when they visit and what works best for your care needs.
Post a job, sharing a little about the care you're looking for, your preferences, and how you'd like to use your funding.
Browse through local support worker profiles, review applications, negotiate rates, to find someone who feels like the right fit.
Once you've found your fit, confirm rates and responsibilities in a simple agreement, making sure everyone is comfortable.
Receive quality, personalised care, with peace of mind, knowing your workers are backed by our insurance on all approved shifts.
Track your support schedule, approve shifts, and view invoices with ease, while we take care of payments with your chosen funding.
Every worker is verified with a police check and references. To give you extra peace of mind workers are also covered by our suite of insurance on all approved shifts.
CareVicinity will partner with your chosen funding provider to ensure your payments are taken care of without you lifting a finger.
Our dedicated client support team is here to help, every step of the way. We’ll ensure every client finds a worker who truly fits their needs and values.
Access a wide range of qualified, diverse and pre-vetted workers, there's someone suitable for every support need, your care, your choice.
With CareVicinity, there are no fixed rates, you can connect with support workers to negotiate pricing, to find support that suits your budget.
With our competitive 12.5% platform fee, charged to the worker, your funding goes further, there’s no hidden costs or surprises.
Cleaning, in-home respite, social support, transport, meal prep, shopping and personal admin.
Gardening, window/gutter cleaning, Hedges, Handyman services
Medication management, showering and toileting, manual transfers and eating assistance.
Wound care, catheter care and medical assessments
Occupational therapy, psychology, physiotherapy, podiatry dietetics and speech pathology
Cleaning, in-home respite, social support, transport, meal prep, shopping and personal admin.
Gardening, window/gutter cleaning, Hedges, Handyman services
Medication management, showering and toileting, manual transfers and eating assistance.
Wound care, catheter care and medical assessments
Occupational therapy, psychology, physiotherapy, podiatry dietetics and speech pathology
Cleaning, in-home respite, social support, transport, meal prep, shopping and personal admin.
Gardening, window/gutter cleaning, Hedges, Handyman services
Medication management, showering and toileting, manual transfers and eating assistance.
Wound care, catheter care and medical assessments
Occupational therapy, psychology, physiotherapy, podiatry dietetics and speech pathology
Browse local support workers, filtering from qualifications and experience to languages, availability and gender to find your perfect match.
