Working as an independent support worker gives you the freedom to choose your clients, set your own rates, and work the hours that suit your life. But one part no one enjoys? Invoicing and chasing payments.

That’s where CareVicinity makes the biggest difference.

We take the stress out of admin so you can focus on what matters most: delivering great support.

No More Manual Invoicing

When you work through CareVicinity, you don’t need to create your own invoices.

Here’s how it works:

1. Agree on the details

   Set your rate, hours, and responsibilities with your client. The platform creates a clear service agreement so expectations are aligned from the start.

2. Complete the shift

   Provide approved services backed by CareVicinity’s comprehensive insurance.

3. Log your hours

   Either schedule shifts ahead of time or log them once completed.

4. We generate the invoice

   CareVicinity automatically creates and sends the invoice to the funding body or client, no paperwork, no calculations.

5. Get paid weekly

Approved shifts are paid every Friday.

Simple, Transparent Fees

CareVicinity charges a 12% platform fee, added on top of your hourly rate. You always receive the full rate you set.

This fee covers:

• Automated invoicing

• Weekly payments

• Insurance on approved services

• Provider support

• A secure platform built for aged care and disability workers

No subscriptions. No hidden deductions. No surprises.

Stay Compliant Without Extra Effort

Every shift logged through CareVicinity:

• Matches a recognised Support at Home or NDIS service type

• Meets funding body requirements

• Is stored securely for your records

You keep full control of your business without having to manage the admin that usually comes with it.

Focus on Care, Not Paperwork

Going independent shouldn’t mean drowning in admin. With CareVicinity:

• You set your rates

• You choose your clients

• You deliver support your way

• We handle the invoicing and payments behind the scenes

It’s the simplest way to work flexibly, professionally, and confidently as an independent support worker.