Learn more about CareVicinity.
Helpful stories and practical advice to empower independent living.
Help us manage and resolve incidents to improve care outcomes.
Get in touch with the team.
Understand how we protect users and maintain a safe experience.
Frequently asked questions about CareVicinity.
05 August 2025

Finding a support worker who understands your needs can make everyday life easier and more enjoyable. CareVicinity is designed to help you connect with trusted, local support, quickly and confidently.
Begin by creating your CareVicinity profile. Share your goals, the type of assistance you’re looking for, your preferred days and times, and any specific skills or experience you require. The more detail you include, the easier it is for the right workers to find you.
Add your requirements, location, hours, and any important preferences. Support workers who match your needs will apply, giving you a range of suitable options to consider.
When applications come in, you can review each profile at your own pace. Look through experience, qualifications, safety checks, rates, and reviews to prioritise what matters most to you.
Once you’ve chosen your preferred worker, create an agreement and CareVicinity will take care of all payments.
As your goals and circumstances change, you can update your preferences, post new jobs, or explore other workers anytime.
CareVicinity makes it easy to build support that grows with you.